Axis Alliance

Approach

Axis Alliance is a company dedicated to delivering innovative sales and marketing initiatives to corporate companies, individuals and business owners.

Back to top

Experts in Loyalty Marketing

Our management team have been pioneers in the Loyalty Marketing sector ever since the early 1990’s. Throughout that time, we were responsible for developing and managing unique loyalty programmes, the design and implementation of marketing and promotional initiatives, plus personalized consultancy services to meet the deadlines of many Blue Chip International companies. With over 150 personnel spanning 4 regional sales offices in Malaysia all specializing in lifestyle promotion, we are able to solve the most demanding of lifestyle solutions

Back to top

Active Database of Clients

Through the development of our brands over the last decade, we have established a formidable list of lifestyle merchants across Malaysia, Thailand, and many other South East Asian Countries. This has allowed us to build a comprehensive profile of what business executives look for, whether for business or pleasure. This all translates into developing relationships whereby our clients genuinely benefit from the solutions we design for them.

Back to top

Customer Service

Dealing with over 16,000 business lifestyle members means ensuring high standards of customer support staff. Our teams deal with senior executives on a regular basis and are more than capable of either diffusing a difficult situation or simply offering assistance whenever it is required.

Back to top

Merchant Card Services

We are one of very few Malaysian companies authorized to accept electronic payments via Electronic Data Capture as MOTO (Mail Order Telephone Order) via Visa, MasterCard and American Express. This has allowed us to expand our network both nationwide and internationally.

Back to top

Nationwide Call Centers

We have established professional call centers in most of the major destination across Malaysia including, Kuala Lumpur, Penang, Melaka and Johor Bharu. Not only have we built a comprehensive active database in these locations, but we can identify the needs of our network of lifestyle merchants. Each office has its own in-house training department whereby comprehensive training is provided on Sales Techniques, Customer Relationship Management, and Business Development.

Back to top

Bank Affiliations

Through our Worldwide Reservations Centers, we have established a strong reputation with many leading banks providing their Credit Card Customers with a wide range of tailored booking services. This includes Malaysia, Indonesia, Singapore, and many other SEA countries. The network extends to over 10 million customers annually and further supports our reputation in the lifestyle loyalty sector.

Back to top